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amcbetsy Forum Friend
Joined: 23 Jun 2007 Posts: 18 Location: Ohio
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Posted: Wed Jan 30, 2008 7:08 am Post subject: Question about Jacobean Tote Bag |
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| I just started making the Jacobean Tote Bag, and I have had a terrible time with the first design I chose- one of the flowers. The stitching for parts of the flower is so dense that I broke thread constantly and even a couple of needles! I have never had this problem before. I am afraid to try another one- has anyone else made this and had this kind of problem? My machine stitches beautifully for everything else I have ever done on it- this is the only design I have ever had a problem with. Thanks in advance for any help or advice. amcbetsy |
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Cutiepie Site Admin/Moderator

Joined: 15 Jan 2006 Posts: 391 Location: Salt Lake City, Utah
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Posted: Sun Feb 03, 2008 1:12 am Post subject: |
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Ooh, Betsy. I'm sorry to hear you had problems. Did you report the problems to the support team? You can reach them at http://www.designsbysick.com/helpdesk. Let them know what happened, and perhaps the problem has already been fixed and you can get a new copy of the design. Or else, maybe it will be fixed because you mention it. If nothing else, you can get some advice on what to do next. _________________ -Forum Moderator-
Cutie Pie, Font of Useless Knowledge
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amcbetsy Forum Friend
Joined: 23 Jun 2007 Posts: 18 Location: Ohio
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Posted: Sun Feb 03, 2008 1:40 pm Post subject: |
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| Cutiepie wrote: | Ooh, Betsy. I'm sorry to hear you had problems. Did you report the problems to the support team? You can reach them at http://www.designsbysick.com/helpdesk. Let them know what happened, and perhaps the problem has already been fixed and you can get a new copy of the design. Or else, maybe it will be fixed because you mention it. If nothing else, you can get some advice on what to do next. |
Thanks, I will contact them. |
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